- Q. How long has Boadmin Scientific Been in Business?
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A.Boadmin Scientific was established in 2007.
- Q.Where is the company headquarters?
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A.Charlotte, NC USA
- Q. How do I contact the Customer Care Department?
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A.Please call our toll free number at 1-800-219-0304, or email us at info@boadmin.com
- Q. What is your return/refund policy?
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A.Policy for U.S. Returns, Refunds, and Replacement Orders
- One bottle may be returned for a full refund within 60 days of purchase per the Boadmin Scientific 100% Guarantee. Guarantee valid once per customer and applies only to purchases made on Boadmin.com.
- Shipping charges for returned orders will not be refunded.
- If a multi-bottle order is returned, customer will be refunded the full purchase price for the first bottle only.
- Orders not delivered due to our error or orders lost in transit will be re-shipped at no additional charge.
- Orders not delivered due to customer error will be re-shipped at the customer's expense.
- No returns or refunds for bulk/wholesale orders.
Return and Refund Instructions:
Send returns to:
Boadmin Scientific, LLC
Attn: Returns
15105-D John J. Delaney Dr.
Suite #230
Charlotte, NC 28277
- Q. How much is Shipping and Handling?
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A.The cost for standard shipping and handling is generally as follows: 1 bottle: $5.50
2 or more bottles $7.95 - Q. Does your company ship outside the United States?
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A.At this time, our products are only shipped to customers within the 50 United States.
- Q. Are your products sold in stores?
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A.We do not sell our products through traditional retail stores. There is no middleman between our company and our customers, and that means lower prices. When you purchase a product from Boadmin Scientific, you benefit from low direct-to-you prices.
- Q. Do I pay taxes on the products I buy?
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A.There are currently no taxes on our products.
- Q. Are your products safe for children?
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A.Nutritional supplements can be safe and effective for children under the age of 12, but we advise that you discuss any possible purchase with your child's pediatrician.
- Q.How long does standard delivery take??
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A.Standard delivery for most products is 3 to 5 business days. We also offer overnight delivery at an additional charge.
- Q.How do I pay? Is it secure?
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A.We accept Visa, MasterCard, Discover, and qualified Money Orders as forms of payment. You can contact our Customer Care department at 1-800-219-0304 and a friendly representative will be glad to assist you. Your credit card information is transmitted over the Internet in a safe and encrypted format using the strongest security technologies available, including Secure Sockets Layer (SSL).
- Q.How do I know that claims made about your products are true?
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A.The FDA has established rules that define the types of statements that can be made about the effects of nutritional supplements. Boadmin Scientific makes every effort to follow these rules. Additionally, every product we sell is backed by our 100% Satisfaction Guarantee. You may use any Boadmin Scientific product for a full 60-days absolutely risk free. If you are not 100% satisfied, simply return the bottle to receive a prompt and courteous refund of your purchase price less shipping and handling.
- Q. Do I need to register or create an account to order from Boadmin?
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A.No, you are not required to create an account.
- Q. Will I be enrolled in one of those Auto Renewal programs if I order from you?
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A.No, Boadmin Scientific does not offer Auto Renewal programs, so your card will never be charged again unless you choose to place additional orders.
